Cloud Connector
Pressing the Start button while using a Scan shortcut performs a Copy function instead of a Scan function.
There is currently no permanent fix for this issue. As a workaround, use the on-screen scan button instead of the Start button.
LEGACY ID: SO8921
Lexmark Cloud Connector: Incorrect Location of Scanned Document when Scanning from Scan Shortcut Folder
Here are steps to troubleshoot when the output file when performing a scan with OCR using a CSV file type.