Affected Products:
Single-Function: C3224, C3326, C3426, CS331 and CS43x
Multifunction: CX331, CX431, MC3224, MC3326, MC3426, MC3224i, MC3326i and MC3426i
Overview:
This document includes instructions in performing a transfer adjust through the paper settings to prevent/resolve a print quality defect when using resistance paper.
Solutions:
Perform a Color Adjust from the control panel by navigating to:
Settings > Print > Quality > Advanced Imaging > Color Adjust and then print a test page.
If the issue persists, go to the control panel and navigate to:
Settings > Paper > Tray Configuration > Paper Size > Type > Tray 1 > Tray 1 Type then select Rough/Cotton
Perform a test print and check if the issue persists.
Should the print quality defect still appear, change the Paper Type from the control panel by navigating to:
Settings > Paper > Tray Configuration > Paper Size > Type > Tray 1 > Tray 1 Type then select Heavy
Perform another test print and check if the print quality has improved.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
- Printer model(s)
- Printer serial number
LEGACY ID: HO4155