Affected Products:
Single-Function: CS331, CS431, C2326, C3224, C3326 and C3426
Multifunction: CX331, CX431, MC3224, MC3326, MC3426, MC3224i, MC3326i, MC3426i and XC2326
Issue Description:
When printing a document, the end user has noticed that part of the image on the right seems to be faded or lightly printed.
Print Defect Sample:
Solution:
Perform Color Adjust from the control panel by navigating to:Settings > Print > Quality > Advanced Imaging > Color Adjust
Print a test page and check if the issue still persists.
If the print quality defect still appears, adjust the Toner Darkness by navigating to:Settings > Print > Quality > Toner Darkness
Adjust the values to find the best result
Should the issue persist, replace any toner cartridge that is almost at End of Life (EOL).
Still Need Help?
LEGACY ID: SO8827