Solution
Step 1: Update printer fimware version
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
If available, update code to FW5.2, or later. Refer to Downloading the latest Lexmark printer firmware to know how to check, download and update the printer firmware.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Retest.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
If the issue is not resolved, proceed to step 2.
Step 2: Perform a re-calibration
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Activate by navigating to Settings > Print > Quality > Advanced Imaging > Color Adjust > Start.
Click here to see the steps illustrated.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Retest.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
If the issue is not resolved, proceed to step 3.
Step 3: Increase toner darkness setting
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
To do this from the control panel, navigate to:
Settings > Print Settings > Quality Menu > Toner Darkness.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Retest.
If the issue persists, search for more information related to this issue or contact support for further assistance.