Lexmark CS421
Cover page is not being sent when selecting cover page.
Other observations when this issues occurs:
To resolve this issue, update to the latest print driver version found on the Driver & downloads support site.
This driver creates the cover page from the driver code rather than depending on Microsoft's StartPage(hDC) api.
Several factors lead up to this outcome:
LEGACY ID: SO8543
Use your computer to send documents and photos for printing to a network printer.
This article serves as a guide to gathering necessary information before opening an escalation item for Sending or Receiving a Fax issues.