Affected Products:![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Single-Function: B2865, MS725, MS821, MS822, MS823, MS825, MS826
Multifunction: M5255, M5270, MB2770, MX721, MX722, MX725, MX822, MX826, XM5365, XM5370, XM7355, XM7370,
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Issue Description:
A user encounters a 202.x3 paper jam (Fuser belt wrap) error when printing high coverage files with small edge margins. This is commonly seen when using Statement and A6 sized media.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Solution:
To prevent this error from occuring, make sure to follow the recommendations provided.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Make a minimum of 5mm adjustment to the top margin.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Adjust the toner darkness in the printing preferences to light.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Under printing preferences, change the paper type to light.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Use the appropriate fuser type (hot roll) for narrow media.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Flip over the stack of media from where the source (tray) of the issue occurs.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
If the error message continues, replace media loaded in the tray with a new ream.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Still Need Help?
Have the following available when calling Lexmark Technical Support;
- Printer model(s)
- Printer serial number
LEGACY ID: SO8523