Affected Products:
Multifunction: MX82x, MX72x
Issue Description:
The printer displays a blue screen with "Scanner Comm Failure [800.00]” and “Motor Card” errors.
Solution:
Power off the printer and wait for a few seconds then power it back on.
Observe if the error remains.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
- Printer model(s)
- Printer serial number
LEGACY ID: SO8836