Lexmark MX321
A 938.04A Service Engine Electronics Error appears on the printer display.
Power off the printer, wait for a few minutes and power it back on.
Remove the toner cartridge and replace it with a known good cartridge. Observe if the error remains.
Remove all the supplies (toner cartridge and imaging unit) from the printer.
Observe whether the printer posts a 31.xx and not 938.04A error after removing the supplies.
LEGACY ID: SO8891
Instalar un cartucho con la región correcta puede resolver el mensaje de error 42 que aparece en la pantalla de la impresora.
¿No puede imprimir documentos desde la impresora? Siga estos pasos para resolver este problema.