Defect Symptom 241.29 Paper Jam – Tray 1 is not fully inserted. Another possible cause is a missing/broken ACM assembly.
Customer Repair Action & Troubleshooting ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Fully open and then close Tray 1.
Repair Sequence 1 (Copy into Siebel)![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Replace Tray 1.
Parts repair 1 For MS/X310/410: 40X8303 – 250-sheet Paper Tray
For MS/X51x: 40X8305 – 250-sheet Paper Tray
For MS/X61x: 40X8086 – 550-sheet Paper Tray
Repair sequence 2 (Copy into Siebel)![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Replace ACM Assembly.
Parts repair 2For MS/X310/410: 41X0919 – ACM Assembly
For MS/X51x: 41X0959 – ACM Assembly
For MX/X61x: 41X0959 – ACM Assembly
LEGACY ID: SO7310