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Verify the exact error appearing on the printer.
- 200.x5 numeric error, an ‘x’ indicates the source tray (0 = MPT, 1 = tray 1, etc.).
- Two sheets overlapping can be found in the fuser and inside the printer.
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Open the rear door to remove paper from the fuser.
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Open the front door, remove toner and imaging kit, and remove the paper jam.
- 241.08 error will inform you that extra sheets are in the output bin. These are the "supposed" jammed sheets which the printer automatically flushed.
- Press "Continue" to reprint the job instead of opening the door and removing the cartridge in order to clear the jam.
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Check the type of media being used:
- Verify from the printer’s User Guide whether the type of media is supported.
- If using cardstock or labels, verify whether the media meets all recommendations stated in the Cardstock & Label Guide.
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Follow proper media loading:
- Make sure the tray is not overfilled. Use the level indicator found in the tray.
- Verify if the Media Size & Type Setting matches actual paper size & type loaded.
- Make sure the Tray Guides are set correctly.
- Make sure the media stack corners are straight and sheets are aligned.
- Check the media edges and make sure that none are damaged or no sheets are locking together.
- Fan the media and check that nothing is causing sheets to stick together.
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Update the printer firmware. Refer to the product’s knowledge base and navigate to Firmware > Checking, downloading, and updating printer firmware for the steps.
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Make sure the rollers are clean. If the rollers are worn out or damaged, contact Lexmark Technical Support to request for replacement.