Overview
This document lists the known issues found when using Intelligent Printer Data Stream (IPDS) Firmware versions EC6.0 and EC6.2 on the 2012 released Lexmark printers.
Firmware | Issue |
EC6.0 (P632/1049) | Printer gets stuck in Busy state when it prints any IPDS duplex job. |
EC6.2 (P636/1049) | Printers cannot flash firmware updates after they printed IPDS jobs. |
Printer hangs when printing IPDS duplex jobs when a non-IPDS odd-paged duplex job is sent prior to it. |
Solution
Updating the IPDS firmware to version EC6.3 will rectify the issues listed above. This firmware version is currently being developed with a target release within November 2016.
As a workaround, restart the printer to get it back on Ready state, and proceed uploading an EC5 IPDS firmware (P543/1049), where the issues are not found. Please contact Lexmark Technical Support to acquire the IPDS firmware EC5.
LEGACY ID: FA1161
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Go to support.lexmark.com to download the firmware file.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click on Partner login and input your Lexmark login credentials.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Select the printer by typing the printer model on the search box (i.e., MS812).
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Make sure you are on the “Downloads” tab, and then click on "Complete list".
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Select and download the EC5.0 firmware update for IPDS DLE Card.