![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Power the printer off.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Check the Multiposition staple, hole punch finisher (MSHPF) standard bin for loose chads where the paper jammed.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Be sure to empty the hole punch box.
Note: Refer to ”Emptying the Hole Punch Box” for the steps on how to empty the hole punch box.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Before inserting the hole punch box, check for excess chads and ensure these are cleared.