Lexmark MS415
The user is unable to load one hundred sheets of paper or more into the multipurpose feeder (MPF) because of the feeder plastic bail.
Load paper in two smaller stacks or lift the bail as shown in the image below.
If the issue persists, search for more information related to this issue or contact support for further assistance.
LEGACY ID: SO7140
The user is unable to insert the smart card into the smart card reader as the slot is too narrow. This issue affects printer models that use the Contact Authentication Device.
Skew when Feeding A6 into the Multipurpose Feeder (MPF) on Lexmark MS/MX 31x, 41x, 51x, & 61x