What you will see
The fax icon is not available on the home screen of a Lexmark MX511de printer.
NOTE: The following settings are true in this scenario:
- The “Fax settings” which is found on the printer control panel > Settings is already set to Analog.
- The Fax function is enabled under Embedded Web Server (EWS) > Settings > General Settings > Home screen customization.
Recommended solution
Restore the fax function following the steps provided below:
Step | Action |
1 | On printer Control Panel, press *411. |
2 | Select item number three (3) Fax settings. |
3 | Select item number six (6) Reset Fax settings. |
4 | Select item number three (3) All fax user and modem settings. |
5 | Reboot the printer. |
Still need help?
Please contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: SO7460