Affected products:
Multifunction: MX810,
MX811, MX812
Issue description:
The J17 cable connector is missing from the controller board.
Solution:
The J17 cable connector is no longer needed for the printer operation which is why it was removed from the controller board.
Still need help?
Have the following available when calling Lexmark Technical Support;
Printer model(s)
Printer serial number
LEGACY ID: SO8851