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Scan to Network

Scan to Network

Unable to See Any Folder Shares Over 100 with Scan to Network (2011)

What you will see

Scan to Network version 3.3.1 is unable to display more than 100 folders on any MFP for a given single SNF profile.

Suggested Remedy

The predetermined value of 100 folders per profile can only be increased by submitting a special product request (SPR*) with your account representative.

* Additional fees may apply. Requests are granted based on several factors, including cost, complexity, and possible side-effects regarding other MFP functions.

Explanation

The amount of memory allocated for the number of folders-per-profile is determined by hardware(MFP) memory resources. Memory-exception errors could result if these resources are exceeded. Please click the illustration below to enlarge the example.

Still Need Help?

Contact your account team representative or Contact Lexmark Technical Support.
NOTE:
Please be near the products described in this article to expedite the support process and reduce call-back situations.

LEGACY ID: SO6719

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