Overview
In LFT 3.10.0.592, the Name column will show the IP Address of the device, while in previous LFT 3 versions, it showed the hostname of the device as defined in the printer. This was observed when the data collector being used is LRAM 2.0.3. See sample comparison below:
| Name column displaying IP address | Name column displaying hostname |
| |
Solution
LFT 3.10.0.598 PE build (and higher) and LRAM 2.0.5 (and higher) should address this issue. With both builds, the Name and DNS names will now be populated with the hostname defined inside the printer.
Using LRAM versions before version 2.0.5 (or higher) with LFT 3.10.0.598 (or higher) build will continue to show IP addresses. The activation servers now have the LFT 3.10.0.601 and LRAM 2.0.5, so you may choose to upgrade from the app and it will load the latest version.
Contacting Lexmark
If you need additional assistance, please go to the Lexmark support site, type your printer model and locate
Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following: - Name and version of the solution
- Affected printer model/s
- Printer serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8423