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Lexmark X950

Lexmark X950

Scan to Secure Mail Output Contains an Extra Blank .TXT Attachment

What you will see

When using Scan to Secure Mail deployed from Solution Composer, an extra blank attachment in .txt format is sent to the destination e-mail.


NOTE:
A single file is sent when using the regular Scan to E-mail with the same destination.

Recommended solution

Update the printer’s Solution Composer app to version 2.7.2 or later.

Still need help?

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark! for contact information.
NOTE:
In order to expedite the support process, please be prepared to provide information regarding your issue, e.g., name and version of solution, problem description, and affected printer models.

Additional information may be requested by the support agent.

LEGACY ID: SO7611

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