What you will see
In LFT 3, when you set a user’s notification languageto a non-English language such as “German”
(
A
), and set the e-mail notification to send to that user (
B
), you will see two question marks (??) on the e-mail content in the e-mail notification, as shown in image (
C
).Solution
Updating the LFT application to version 3.9.2.41 will rectify the issue. Please contact Lexmark Technical Support to acquire this new LFT version.
IMPORTANT! Make sure to back up your database before applying this fix.
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NOTE: In order to expedite the support process, please be prepared to provide information regarding your issue, e.g., name and version of solution, problem description, and affected printer models.The support agent may request additional information.
LEGACY ID: SO8129