To clear a jam, always pull the paper in an upward direction. Warning! Pulling the paper in the opposite (i.e., downward) direction may dislodge or damage the pass-thru sensor flag. This flag only moves one way – in the direction where the paper travels. Pulling the paper jam downward moves the flag against its normal travel direction, thus causing damage to it. Pulling the paper up is the correct way of removing the jam. Do not pull the paper jam in a downward direction. Mark this as a good practice when removing paper jams in any tray, especially if the printer displays the following error codes: 241.10, 242.10, 243.10, 244.10 and 245.10. |