Issue description
The printer is brand new yet it seems to create a noise or experiences 202.11 paper jams. The noise sounds like it is coming from the back of the printer. The noise can be either quiet or loud, and continuous or intermittent.
Cause
A guide in the back of the printer may be slightly out of position. If the guide is severely out of position, it can cause paper to jam as it feeds through. This issue develops primarily due to shipping forces on the printer during transportation. In a severe case, it can prevent the guide from moving at all.