Affected Products:
Single-Function: T650, T652, T654, T656, MS710, MS711, MS810, MS811, MS812, MS911, X464, X466, X544, X546, X651, X652, X654, X656, X658, X734, X736, X738, X850, X860, X862, X864, W850 and 6500
Multifunction: MX410, MX417, MX510, MX511, MX517, MX610, MX611, MX710, MX711, MX810, MX811, MX812, X548, X746, X748, X792, X852, X854, X925, X950, X952, X954, XC2130, XC2132, XM1140, XM1145, XM3150, XM5163, XM5170, XS734, XS736, XS738, XS548de, XS652de, XS654de, XS656de, XS658dfe, XS658dme, XS748de, XS795dte, XS796de, XS796dte, XS798dte, XS798de, XS860de, XS862de, XS864de, XS925de, XS950de, XS955de, MX6500 and WS850
Solution / Software: Card Authentication, Print Release and Smart Card Authentication
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Issue Description:
Swiping or inserting your card leads to an authentication error. This particular error relates to a decrypt-integrity check failure.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Solution:
Check and verify that your certificates are correct and valid.
To do this:
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Open the printer's EWS by entering http://<printer's_IP_address>, where printer's_IP_ address is the printer's TCP/IP address.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click on Settings.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click on Security.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click on Certificate Management.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click on Certificate Authority* Management.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Verify proper installed certificates, or click on New and then Browse to select a proper PEM** file.
* Entity that issues a digital certificate (CA certificate), which certifies the ownership of a public key by the named subject of the certificate.
** Privacy-enhanced Electronic Mail (PEM) is a common encoding file format for security certificates that contains an included base64 (ASCII) encoded block of data encapsulated within it.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer model(s)
Printer serial number
LEGACY ID: SO8044