What You Will See
When you make a copy, the resulting document appears with a colorful border around the page.
Explanation
This occurs when the original document is smaller than the Letter size and without changing the Copy From: 8.5 x 11 to match the smaller original.
Print Sample
The print sample below shows an A5 as the original paper size. However, the actual output has colorful borders. See sample image below.
Colorful Borders | Expected Output |
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Click Image to Enlarge | Click Image to Enlarge |
Troubleshooting
Steps | Actions |
1 | Press the Copy icon and select the size that matches the original document under Copy From. Note: If you need to use the white space around the document and you cannot select the Copy From that matches the original, proceed with the steps below.
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2 | Change the Copy From to a size that matches the original, i.e., A5 size. |
3 | The Scale will be defaulted to 133% at this setting; please change it to 100%. |
4 | Select Advanced Options then select Advance Imaging. |
5 | Under Advance Imaging, set Auto Center to ON. |
6 | Press the Check Mark to continue and then select the Back button to get to the home screen. |
7 | Select Save as shortcut and then enter the name of your shortcut. Once the shortcut name is entered, press Done. |
8 | When you want to use this shortcut again to make a copy, press the # from the number pad and then the number assigned to your shortcut. Go back to the Home screen and make your copy. The settings will be pre-selected for you. Note: You can also see a list of all your shortcuts from the Embedded Web Page (EWS).
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Contacting Lexmark
Please contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, How to Locate the Serial Number, Machine Type, and Configuration ID on a Lexmark C746, C748 or X746, X748 Printer/MFP.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: TE565