ENUS6937 Affected products
Click
Properties
in the title section above. Overview
The printer performs sluggish prints after printing 7 to 8 pages.
Troubleshooting
Step | Action |
1 | Observe whether the print speed will return to its normal speed after several pages. It is normal for the printer to slow down after a couple of pages to let to fuser cool off. |
2 | Make sure that the printer settings correspond with the media being used and the firmware is updated. |
3 | Check whether Eco Mode is set to ON and the resolution is set to 1200dpi. |
4 | Isolate the issue by doing a standalone print test on the printer. |
5 | Check the functionality of the sensors by performing a sensor test from the printer's Diagnostic Menu. |
Still need help?
If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate
Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following: - Affected printer model/s
- Printer serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8665