Overview
The error code 294.04 and 294.05 Scanner Auto Document Feeder (ADF) jam occurs between one or two pages when scanning/copying duplex (i.e., two-sided) on the ADF. The following are actual errors that may appear:
- 294.04 Scanner jam, remove all originals from the scanner; the jam is at the ADF exit sensor.
- 294.05 Scanner jam, remove all originals from the scanner; a jam is detected at the ADF exit sensor.
Clearing jams under the ADF cover
Step | Action | Click Image to Enlarge |
1 | Remove all original documents from the ADF Input Tray and open the ADF cover. | Figure 1 |
2 | Unlock the ADF separator roll. | Figure 2 |
3 | Remove the ADF separator roll. | Figure 3 |
4 | Remove the jammed media. | Figure 4 |
5 | Reinstall the ADF separator roll. | Figure 5 |
6 | Lock the ADF separator roll. | Figure 6 |
7 | Close the ADF top cover and resume the scanning job. Note: If the errors are consistent, contact Lexmark Technical Support for additional troubleshooting suggestions. | No image |
If the issue persists, search for more information related to this issue or contact support for further assistance.
LEGACY ID: TE465