ENUS21955What you will seeThe touch screen on your multifunction printer (MFP) goes black after about five minutes and will not light up when pressed.
What to do![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Touch the screen in a variety of locations to try to wake the MFP up.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
If this fails, power the MFP off and then back on.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
If the MFP still does not light up, please contact Lexmark Technical Support.
Still need help?
Please contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, xref_HO3646_xref.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: SO3277
Notes: