Issue descriptionImage repeats down the page, often lighter than the original image.
Recommended troubleshootingClear the paper path of any media, staples, or obstructions.
Try printing on recommended media that is dry and fresh out of a ream.
Ghosting can occur when the fuser is running too hot or too cold.
Check the media type and weight: make sure the printer's media Type, Weight, and Texture settings match the type, weight, and texture of the media that's loaded in the printer.
If defect persists, contact Lexmark Technical Support to set up service for the printer.
Contacting LexmarkPlease contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: SO6655