Lexmark Cloud Services
Before proceeding, make sure to fill out the Main escalation information requirement.
Gather the primary requirement for printer damage issues.
Clear photo of the damage part
The information is important to identify if the damage is repairable or not.
Technician/customer provided
Previous service actions performed and the install dates of any replaced printer components
The information is used for analysis.
End‑user or support agent provided
LEGACY ID: FA870
Découvrez comment accéder à l'Agent de configuration d'imprimante, puis afficher l'état d'inscription d'imprimante, rechercher de nouveaux événements et tester la connectivité de l'imprimante.
Découvrez comment mettre à jour la version de l'application Printer Agent sur vos imprimantes.