Step 1 Make sure the memory card is installed. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Install the memory card. For more information, see Installing a memory card. Note: Check if the memory card is securely connected to the printer controller board. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print a menu settings page, and then check if the card is listed in the Installed Options list.
Is the card listed in the Installed Options list? | The problem is solved. | Contact customer support. |