Step 1 Measure the distance between the defects. - Check for a distance between the defects that equals:
- 97 mm (3.82 in.)
- 47 mm (1.85 in.)
- 38 mm (1.5 in.)
Is the distance between defects equal to one of the listed measurements? | Go to step 2. | Check if the distance between the defects equal to 80 mm (3.15 in.) Take note of the distance, and then contact customer support at http://support.lexmark.com or your service representative.
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