Print jobs do not print

Try one or more of the following:

• From the document that you are trying to print, open the Printing Preferences or Print dialog, and then check if the correct printer is selected.
• Check if the printer is on, and then resolve any error messages that appear on the display.
• Check if the ports are working and if the cables are securely connected to the computer and the printer. For more information, see the setup documentation that came with the printer.
• Turn off the printer, wait for about 10 seconds, and then turn on the printer.
• Remove, and then reinstall the print driver.

If the problem persists, then contact customer support.