Skip to Content Information Center
Lexmark CX833

Lexmark CX833

Uneven print density

Notes:

  • Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages.
  • Use tray 1 to print the sample pages and make sure that paper is loaded in the portrait orientation.

Try one or more of the following:

  • Open door B, and then make sure that the second transfer roller is locked in place.
  • Make sure that the imaging kit and black imaging unit are properly installed.
    1. Remove the imaging kit, and then remove the black imaging unit.

      Warning—Potential Damage:  Do not expose the imaging kit and black imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

      Warning—Potential Damage:  Do not touch the photoconductor drum under the imaging kit and black imaging unit. Doing so may affect the quality of future print jobs.

    2. Insert the black imaging unit, and then insert the imaging kit.

If the problem persists, then contact customer support.

Was this article helpful?
Top