Ghost images

Notes:

Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages.
Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation.

Try one or more of the following:

Load the tray with the correct paper type and weight.

Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Make sure that the setting matches the paper loaded in the tray.

Note: You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type.

From the control panel, navigate to Settings > Print > Quality > Advanced Imaging, and then select Color Adjust.

If the problem persists, then contact customer support.

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Ghost images

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