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Lexmark CX833

Lexmark CX833

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Repeating defects

Notes:

  • Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages.
  • Use tray 1 to print the sample pages and make sure that paper is loaded in the portrait orientation.
  • Determine how many colors have defects.

  1. Measure the distance between the repeating defects on the affected color page. Using the Maintenance Defect Ruler, measure the distance between the repeating defects on the affected color page.

  2. Replace the supply item or part that matches the measurement on the affected color page.

    Color imaging kit or black imaging unit

    • 94.5  mm (3.72  in.)
    • 19.9  mm (1.18  in.)
    • 23.2  mm (0.19  in.)

    Developer unit

    • 43.6  mm (1.72  in.)
    • 45.0  mm (1.77  in.)

    Fuser

    • 95  mm (3.74  in.)
    • 110  mm (4.33  in.)

If the problem persists, then contact customer support.
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