Step 1 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the photoconductor units. Warning—Potential Damage: Do not expose the photoconductor units to direct light. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drums. Doing so may affect the quality of future print jobs. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the photoconductor units. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the printer printing solid color or black images? | Contact customer support. | The problem is solved. |