Version of Windows Operating system used for Network Share
The information is used for simulation and analysis. | Enduser provided - Windows Server 2000
- Windows 2000 Professional
- Windows Server 2003
- Windows XP Professional
- Windows Vista
- Windows Server 2008
- Windows 7
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You must verify whether IP address or Hostname is used.
The information is used for simulation and analysis. | Enduser provided |
You must verify whether the server is in Domain or Workgroup.
The information is used for simulation and analysis. | Enduser provided |
You must verify whether "Network Domain" is correctly entered in the application configuration webpage.
The information is used for simulation and analysis. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open the printer's EWS via a web browser (e.g., Mozilla Firefox, Google Chrome). ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Enter the printer's IP address (e.g.,http://192.168.1.2). ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Select Settings, click on Embedded Solutions or Device Solutions > Solutions (eSF)or Apps > Apps Management. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Select Forms and Favorites, select Configure, select the Bookmark, and click on Edit. Verify whether "Network Domain" is set correctly.
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Is the server IP pingable and can the share be opened from another machine?
The information is used for simulation and analysis. | Enduser provided |
If the network share is a Windows 7 machine, verify whether the following are turned ON: - Network discovery
- File and printer sharing
- Public folder sharing
- Password protected sharing
The information is used for simulation and analysis. | On the network share machine, navigate to Control Panel > Network and Internet > Network and Sharing Center, and then click Change advanced sharing settings. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Turn on Network discovery. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Turn on file and printer sharing. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Turn on sharing so anyone with network access can read and write files in the Public folders. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Turn on password-protected sharing.
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You must verify whether the network share machine's Windows Firewall is turned ON or OFF. Note: If turned ON, check whether exceptions are set properly.
The information is used for simulation and analysis. | On the network share machine, navigate to Control Panel > System and Security > Windows Firewall > click on Turn Windows Firewall on or off. Verify whether the followings are turned ON or OFF? ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Home or work network local settings. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Public network local settings.
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You must verify whether the network share and the printer have the same WINS and DNS server configured.
The information is used for simulation and analysis. | To locate WINS and DNS servers of the network share on the computer, ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) On the server machine, go to Start > Run. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Type cmd and enter. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Type ipconfig/all and enter. Then take a screenshot.
To find WINS and DNS servers of the network share on the printer, ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open the printer's EWS via a web browser (e.g., Mozilla Firefox, Google Chrome). ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Enter the printer's IP address (e.g.,http://192.168.1.2). ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Select Settings, select Network/Ports, click on TCP/IP, and then take a screenshot.
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Folder Permission Settings
This contains the information about User Privileges; e.g., Read Only, Write, etc. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Right-click the Destination Folder and click Properties. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Go to Sharing tab, find Permission, and then take a screenshot.
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Security Permission Settings
This contains the information about Users’ Security Privileges; e.g., Read Only, Write, etc. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Right-click the Destination Folder and click Properties. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Go to Security tab, find Permission, and then take a screenshot.
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