Step 1 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Make sure to remove all the packing material in the following areas: - Inside the printer
- Toner cartridges and imaging unit
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the print light? | Go to step 2. | The problem is solved. |
Step 2 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Perform Color Adjust. From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Adjust. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the print light? | Go to step 3. | The problem is solved. |
Step 3 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Depending on your operating system, increase toner darkness from the Printing Preferences or Print dialog. Note: You can also change the setting on the printer control panel. From the home screen, touch Settings > Print > Quality > Toner Darkness. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the print light? | Go to step 4. | The problem is solved. |
Step 4 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Turn off Color Saver. From the home screen, touch Settings > Print > Quality > Color Saver. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the print light? | Go to step 5. | The problem is solved. |
Step 5 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: - Make sure that the setting matches the paper loaded.
- You can also change the setting on the printer control panel. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the print light? | Go to step 6. | The problem is solved. |
Step 6 Check if paper has texture or rough finishes. Are you printing on textured or rough paper? | Go to step 7. | Go to step 7. |
Step 7 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Replace textured or rough paper with plain paper. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the print light? | Go to step 8. | The problem is solved. |
Step 8 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the print light? | Go to step 9. | The problem is solved. |
Step 9 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the color imaging kit, and then remove the black imaging unit. Warning—Potential Damage: Do not expose the color imaging kit and black imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the color imaging kit and black imaging unit. Doing so may affect the quality of future print jobs. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the black imaging unit, and then insert the color imaging kit. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the print too light? | Contact customer support. | The problem is solved. |