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Lexmark CS963

Lexmark CS963

Slow printing

Try one or more of the following:

  • Make sure that the printer cable is securely connected to the printer, computer, print server, option, and other network device.
  • Make sure that the printer is not in Quiet Mode.
  • From the control panel, navigate to Settings > Device > Maintenance > Config Menu > Device Operations > Quiet Mode.
  • Specify the resolution of the document that you want to print.
    1. Depending on your operating system, access the Printing Preferences or Print dialog.

    2. Set the resolution to 4800 CQ.

      Note:  You can also change the setting on the control panel. Navigate to Settings > Print > Quality > Print Resolution.

  • Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog.
  • Notes:

    • You can also change the setting on the control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type.
    • Heavier paper print more slowly.
    • Paper that is narrower than letter, A4, and legal may print more slowly.
  • Make sure that the printer settings for texture and weight match the paper being loaded.
  • From the control panel, navigate to Settings > Paper > Media Configuration > Media Types.
  • Note:  Rough paper texture and heavy paper weight may print more slowly.

  • Remove held jobs.
  • Make sure that the printer is not overheating.
  • Notes:

If the problem persists, then contact customer support.

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