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Lexmark CS963

Lexmark CS963

664.33 or 665.53 paper jam error codes

Issue description

664.33 or 665.53 paper jam error codes are prompted when the optional 1500-sheet tray is overfilled.

Possible cause:

This error code occurs when the optional 1500-sheet tray exceeds the maximum fill line in the tray.

Solution

To fix this problem, Open and close the right door. Opening and closing this door causes the elevator to lift the paper stack sequence until the sensor is triggered.

If the issue persists, then search for more information related to this issue or contact customer support.

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