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Lexmark Cloud Services

Lexmark Cloud Services

Configuring user login at the printer

You must configure the authentication process for users who log in at the printer. If the user is accessing Lexmark’s cloud-based functionality, such as Cloud Fleet Management or Cloud Print Management, then logging in to the printer is required.

  1. From the Account Management web portal, click Organization > Printer Login Configuration.

    The Organization Printer Login Configuration page allows you to select Single (Standard) and two-factor (Badge + PIN) authentication methods for user authentication.

  2. You can either use Single (Standard) or two-factor (Badge + PIN) authentication methods for user authentication. Do either of the following:

    Standard authentication

    One or more of the standard authentication methods can be enabled at the same time.

    • Badge—Uses contactless card reader and user ID badges. Badges must be registered before they can be used. For more information, see Managing badges.
    • PIN—Uses a 4‑digit to 12‑digit PIN. PINs can be set by the user, the administrator, or Lexmark Cloud Services. PINs can be set to never expire or to expire after 1 hour up to 180 days. For more information, see Managing PINs.
    • Note:  If an authentication provider has been configured, the PIN Generation option must be set to Administrator manually set and to Never expire.

    • Secure login—Users must obtain a one-time PIN each time they authenticate at the printer. For more information, see Configuring printer login.
      • The one-time PIN can be obtained from either of the following:
        • The My Account page, in the Printer Login section
        • The Lexmark Print application, by clicking the cloud icon.
        • Note:  If secure login is enabled for an organization, then the Secure Login icon appears on the printer control panel.

    Badge + PIN as second factor

    In this method users must use their badge and enter their PIN to authenticate. The badge and PIN stipulations as stated in the Standard Authentication section also apply.

    • The Cloud Authentication eSF application polls the cloud for changes to the Printer Login Configuration settings every 15 minutes.
    • The settings on the Printer Login Configuration page overwrite settings that are configured with the Cloud Authentication application installed in the printer.
    • These settings are applied to all printers in the organization.
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