Enrolling printers using the Printer Enrollment Tool

Downloading the Printer Enrollment Tool

If you do not have a copy of the PET, download it from the Cloud Fleet Management portal.



1. From the Fleet Management web portal, do one of the following:

   • If some printers are already enrolled, then click Printers > Enroll Printer using > Printer Agent > Download PET.
   • If enrolling printers for the first time, then click Use Printer Agent > Download PET.


2. Accept and download the End User License Agreement (EULA).



3. Extract the compressed folder.

Using the Printer Enrollment Tool



1. Run the Printer Enrollment Tool launcher.



2. Log in using the same email address and password used to connect to the Cloud Fleet Management portal.

   Note:  If a newer version of the PET is available, then you will be prompted to download it.

   


3. If you manage multiple organizations, then select the organization, and then click Next. 



4. Click on the upper‑right corner of the page, and then configure the following:

   • Discover and enroll native agent-capable printers using—Determines whether Native Agent-capable printers are enrolled using the Native Agent or Printer Agent.
   • Time out for Printer Discovery—Determines how long the PET waits for a response to each network broadcast. The value can be increased to improve printer discovery in slow networks.
   • Time out for Printer Enrollment—Determines how long the PET waits for the Printer Agent to enroll the printer. The value can be increased to improve the printer enrollment process of older printers.
   • Logging detail levels—Set the logging level to Detailed.
   • SNMP settings—The SNMP settings in the PET must match those of the printers to be discovered.

   Note:  Printer discovery first occurs using mDNS, and then by Simple Network Management Protocol (SNMP). If SNMP discovery is desired, then mDNS must be disabled on the printers.

   


5. From the Discovery Type menu, select any of the following:

   
   • Search local network—Finds all printers on your local subnet. Use this method if you have several printers on the subnet but you do not know their network parameters. This method may take several minutes to complete.
   • Advanced search—Lets you refine the search by specifying network parameters to find printers. Use this method if you have a small number of printers or if the network parameters of the printers are known. This method is usually faster than the Search local network method.

   The following are the network parameters:

   • Specific IP address
   • Subnet
   • Range
   • Fully qualified domain name (FQDN)

   Notes:

   • To discover printers successfully, make sure that mDNS is enabled on the printer or that the SNMP configurations of the PET and the printers match.
   • Printers in the Eligible to Enroll tab can be enrolled with the Native Agent if their agent type is set to Native. 
   


6. Select one or more printers to enroll, and then click Enroll Printers.

   Note:  The selected printers do not have to be of the same agent type. Each selected printer is enrolled using the indicated agent type.



7. If necessary, log in to access the printer Embedded Web Server, and then click Apply Credentials. Otherwise, click Skip This Step.

   Note:  Login credentials can be applied to limit access to printer settings to authorized individuals only.

Notes:

• When using a Native Agent or Printer Agent and a Fleet Agent or multiple Fleet Agents within the same organization, care should be taken while defining the Printer Discovery settings. Only one agent can manage a printer. If overlapping Printer Discovery criteria exist, then printers may not be managed by the intended agent.
• The enrollment process may take several minutes to complete.
• After successful enrollment, wait several minutes for the printers to appear in the Cloud Fleet Management printers list.