Step 1 Perform Color Adjust. From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Adjust. Print the document.
Is the print light? | Go to step 2. | The problem is solved. |
Step 2 Depending on your operating system, increase toner darkness from the Printing Preferences or Print dialog. Note: You can also change the setting on the printer control panel. From the home screen, touch Settings > Print > Quality > Toner Darkness. Print the document.
Is the print light? | Go to step 3. | The problem is solved. |
Step 3 Turn off Color Saver. From the home screen, touch Settings > Print > Quality > Color Saver. Print the document.
Is the print light? | Go to step 4. | The problem is solved. |
Step 4 Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: - Make sure that the setting matches the paper loaded.
- You can also change the setting on the printer control panel. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type.
Print the document.
Is the print light? | Go to step 5. | The problem is solved. |
Step 5 Check if paper has texture or rough finishes. Are you printing on textured or rough paper? | Go to step 6. | Go to step 7. |
Step 6 Replace textured or rough paper with plain paper. Print the document.
Is the print light? | Go to step 7. | The problem is solved. |
Step 7 Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Print the document.
Is the print light? | Go to step 8. | The problem is solved. |
Step 8 Remove, and then insert the waste toner bottle. Perform Color Adjust. From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Adjust.
Is the print light? | Go to step 9. | The problem is solved. |
Step 9 Remove the photoconductor units. Warning—Potential Damage: Do not expose the photoconductor units to direct light. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drums. Doing so may affect the quality of future print jobs. Insert the photoconductor units. Print the document.
Is the print too light? | Contact customer support. | The problem is solved. |