Printers not being discovered
You can use a MIB walk to determine why a printer is not being discovered. You can obtain a MIB walk log from the Cloud Fleet Management portal, and then contact Customer Support Center to review the log. To initiate a MIB walk, do the following:
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
From the Fleet Management web portal, click Agents > Fleet Agents.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click the Fleet Agent name.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
In the Log section, type the IP address of the printer, and then click Request.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click Download.