8.01 | Close front door A. | Keep all doors closed unless performing maintenance. |
9.00 | Printer had to restart. Last job may be incomplete. | Touch Continue to clear the message and continue printing. |
11.11, 11.21, 11.31, 11.41 | Load <source/> with <type/> <size/>. | Open the indicated tray, and then load paper. For more information, see Loading trays. |
11.12, 11.22, 11.32, 11.42 | Load <source/> with <type/> <size/> <orientation/>. |
11.91 | Load multipurpose feeder with <type/> <size/>. | Open the multipurpose feeder, and then load paper. For more information, see Loading the multipurpose feeder. |
11.92 | Load multipurpose feeder with <type/> <size/> <orientation/>. |
12.11, 12.21, 12.31, 12.41 | Change <source/> to <type/> <size/>. | Open the indicated tray, remove paper, and then load the correct paper type and size. For more information, see Loading trays. |
12.12, 12.22, 12.32, 12.42 | Change <source/> to <type/> <size/> <orientation/>. |
12.91 | Change multipurpose feeder to <type/> <size/>. | Remove paper, and then load the correct paper type and size. For more information, see Loading the multipurpose feeder. |
12.92 | Change multipurpose feeder to <type/> <size/> <orientation/>. |
29.08 | Remove packing material. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open door A. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the toner cartridge. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the imaging unit. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the packing material. Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the imaging unit. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the toner cartridge. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Close door A. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove all trays, and then remove all packing material. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert all trays.
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31.40z | Reinstall missing or unresponsive cartridge. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open door A. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the toner cartridge. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the toner cartridge. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Close door A.
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31.60z | Reinstall missing or unresponsive imaging unit. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open door A. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the toner cartridge. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the imaging unit. Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the imaging unit. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the toner cartridge. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Close door A.
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32.40z | Replace unsupported cartridge. | See Replacing the toner cartridge. |
32.60z | Replace unsupported imaging unit. | See Replacing the imaging unit. |
33.40 | Non-Lexmark cartridge, see User's Guide. | See Non‑Lexmark supply. |
33.60 | Non-Lexmark imaging unit, see User's Guide. |
37.1 | Insufficient memory to collate job. | Try one or more of the following: - Touch Continue to print the part of the job that is stored and to begin collating the rest of the print job.
- Cancel the current print job.
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37.3 | Insufficient memory, some held jobs were deleted. | Touch Continue to clear the message and continue printing. |
38.1 | Memory full. | Try one or more of the following: - Touch Cancel job to clear the message.
- Print the document in several parts, or send it to another printer.
- Install more printer memory.
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39.1 | Complex page, some data may not have printed. | Try one or more of the following: - Touch Continue to clear the message and continue printing.
- Cancel the current print job.
- Install more printer memory.
- Reduce the complexity and size of the print job before sending it to print again.
- Reduce the number of pages in the print job.
- Reduce the number and size of any downloaded fonts.
- Delete any unnecessary fonts or macros from the print job.
- Reduce the number of graphics in the print job.
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42.yy | Replace cartridge, printer region mismatch. | See Replace cartridge, printer region mismatch. |
43.40z | Reinstall cartridge. | See Replacing the toner cartridge. |
44.40 | Replace cartridge, printer mismatch. | See Replace cartridge, printer region mismatch. |
55.1 | Error reading USB drive. Remove USB. | Remove the flash drive to continue. |
55.2 | Error reading USB hub. Remove hub. | Remove the USB hub to continue. |
58 | Too many trays attached. Only <x/> tray/s can be supported. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Turn off the printer, and then unplug the power cord from the electrical outlet. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove one or more trays. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
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59 | Incompatible tray [x]. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Turn off the printer, and then unplug the power cord from the electrical outlet. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the indicated tray. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
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61 | Remove defective disk. | Replace the defective storage drive. |
62 | Disk full. | Try one or more of the following: - Touch Continue to clear the message.
- Delete fonts, macros, and other data stored in the intelligent storage drive.
- Install an intelligent storage drive.
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63 | Format the disk. | Formatting now wipes all information from the storage drive. To format the disk, do the following: ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Touch Sanitize all information on hard disk or Erase Intelligent Storage Drive, and then touch ERASE.
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71.01 | Fax Station Name not set up. Contact system administrator. | See Setting up the fax function using analog fax. |
71.02 | Fax Station Number not set up. Contact system administrator. |
71.03 | No analog phone line connected to modem, fax is disabled. | Check the connection and the line for a signal. For more information, see Setting up fax using a standard telephone line. |
71.06 | Unable to connect to HTTPS Fax Server. | Connection to HTTPS Fax Server is disconnected. Check the Internet connection of the printer. |
71.12 | Memory full, cannot print faxes. | Touch Print All to print as many of the faxes as have been saved. |
71.13 | Memory full. Cannot send faxes. | Try one or more of the following: - Continue and try sending the fax again.
- Scan the original document one page at a time, dial the fax number, and then scan the document.
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71.4 | Incorrect printer time. | To set the correct printer time, do the following: ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Touch Settings > Device > Preferences. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Touch Date and Time, and then set the correct time.
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72.01 | E-mail SMTP server not set up. Contact system administrator. | Try either of the following: |
80.01, 80.03, 80.09 | Maintenance kit nearly low. | Touch Continue to clear the message. |
80.11, 80.13, 80.19 | Maintenance kit low. |
80.21, 80.23, 80.29 | Maintenance kit very low. |
84.00, 84.01, 84.02, 84.03, 84.09 | Imaging unit nearly low. | Touch Continue to clear the message. |
84.11, 84.12, 84.13, 84.19 | Imaging unit low. |
84.21, 84.22, 84.23, 84.29 | Imaging unit very low. |
84.31, 84.32, 84.33 | Replace imaging unit, recommended life exceeded. | See Replacing the imaging unit. |
84.41, 84.42, 84.43 | Replace imaging unit to resume printing. |
88.00, 88.08, 88.09 | Cartridge nearly low. | Touch Continue to clear the message. |
88.10, 88.18, 88.19 | Cartridge low. |
88.20, 88.28, 88.29 | Cartridge very low. |
88.30, 88.38 | Replace cartridge, <num/> estimated pages remain. | See Replacing the toner cartridge. |
88.30, 88.38 | Replace cartridge. |
88.40, 88.48 | Replace cartridge, 0 pages remain. |
200.03 | Paper jam, [jam header]. [xxx.yy] | See Paper jam in the multipurpose feeder. |
200.04, 200.05, 200.14, 200.24, 200.25, 200.34, 200.35, 200.44, 200.45, 202.05, 202.15, 202.25, 202.35, 202.45, 230.03, 230.13, 230.23, 230.33, 230.43 | Paper jam, [jam header]. [xxx.yy] | See Paper jam in door B. |
200.12, 200.15, 200.22, 200.32, 200.33, 200.42, 200.91, 202.03, 200.13, 202.33, 202.43, 202.93 | Paper jam, [jam header]. [xxx.yy] | See Paper jam in door A. |
200.13, 200.23, 200.33, 200.43, 241.86 | Paper jam, [jam header]. [xxx.yy] | See Paper jam in trays. |
230.15, 230.25, 230.33, 230.45, 232.13, 232.23, 232.33, 232.43, 232.53, 232.93 | Paper jam, [jam header]. [xxx.yy] | See Paper jam in the duplex unit. |
24x.x6, 24x.8y, 602.x9 66x.x3, 66x.8y | Paper loading error, [jam header]. [xxx.yy] | See Paper jam in trays. |
280.11, 280.13, 280.15, 280.91, 280.93, 280.95, 284.11, 284.13, 284.15, 284.91, 284.93, 284.95, 295.01, 680.10, 680.20, 680.40 | Scanner jam. [xxx.yy] | See Paper jam in the automatic document feeder. |