Lexmark CX737
This article provide information on how to solve issues with a 231.13 paper jam which is caused by a broken fuser access latch and immediately needs to be referred to the Lexmark technical support team.
If the issue does occur without any broken parts, please refer to the 'Clearing Jams’ section found in Information Center page.
Remove the jammed paper from the fuser area or duplex unit to continue printing.
Lexmar CX/CS7xx and XC/C4xxx: 661.xx Paper Jam Issue