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Lexmark Cloud Services

Creating a supplies policy

    Supplies policies notify users by email when the toner level of their printers reaches a specified percentage.

    Note:  You can create up to 50 supplies policies for an organization.

  1. From the Fleet Management web portal, click Notifications > Notification Policies.

  2. Click the Supplies tab.

    Note:  If there are existing supplies policies, then the Notification Policies page shows them.

  3. On the Notification Policies page, click Create.

  4. Configure the following:

    • In the Policy name field, type the name of the policy.
    • The following characters are not allowed in a Policy Name:

      • < >
      • &
      • #
      • `
      • ~
      • !
      • %
      • ^
      • |
      • +
      • =
      • ;
      • ;
      • "
      • { }
      • [ ]
      • \ /
    • In the Policy type menu, select a supplies option.
    • In the “Notify when toner remaining is at” section, set the percentage at which the notification is sent.
    • In the Applies To section, select either of the following:
      • All printers in this organization—Apply the policy to all printers in the organization.
      • Only printers with specific tags—Apply the policy to specific printers based on the tags entered. For more information on tags, see Creating tags and Assigning tags to printers.
        • In the “Apply the policy to printers with the following tags” field, type the tags, and then click Add.
        • Note:  You can apply up to 10 tags to a policy.

    • In the “Notify the following e-mail addresses when the conditions of this policy are met” field, type the recipient email addresses, and then click Add.
    • Notes:

      • You can type up to 10 email addresses.
      • Make sure that the email address is valid.
      • You can type an email address from outside your organization.
    • In the “Additional information to include in the e-mail notification (Optional)” field, type any information that you want to appear in the email body. For example, printer location or special access instructions.
    • Select Include notification data in a .json file as an attachment to attach a JSON file of the data associated with the notification.

The following is an example of an email notification.

The following is an example of notification data in JSON format.

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