8.01 | Close front door A. | Keep all doors closed unless performing maintenance. |
9.00 | Printer had to restart. Last job may be incomplete. | Touch Continue to clear the message and continue printing. |
11.12, 11.22 | Load [source] with [type] [size] [orientation]. | Load the indicated tray with paper. For more information, see Loading trays. |
11.91 | Load multipurpose feeder with [type] [size]. | Open the multipurpose feeder, and then load paper. For more information, see Loading the multipurpose feeder. |
11.92 | Load multipurpose feeder with [type] [size] [orientation]. | Open the multipurpose feeder, and then load paper. For more information, see Loading the multipurpose feeder. |
12.11, 12.21 | Change [source] to [type] [size]. | Remove paper from the indicated tray, and then load the correct paper type and size. For more information, see Loading trays. |
12.12, 12.22 | Change [source] to [type] [size] [orientation]. | Remove paper from the indicated tray, and then load the correct paper type and size. For more information, see Loading trays. |
12.91 | Change multipurpose feeder to [type] [size]. | Remove paper, and then load the correct paper type and size. For more information, see Loading the multipurpose feeder. |
12.92 | Change multipurpose feeder to [type] [size] [orientation]. | Remove paper, and then load the correct paper type and size. For more information, see Loading the multipurpose feeder. |
29.08 | Remove packaging, imaging unit. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open door A. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the imaging unit. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the toner cartridge from the imaging unit. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the packing material. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the toner cartridge into the imaging unit until it clicks into place. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the imaging unit, and then close the door.
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31.40z | Reinstall missing or unresponsive black cartridge. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open door A. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the imaging unit. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the cartridge from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the cartridge into the imaging unit. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the imaging unit. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Close the door.
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31.60z | Reinstall missing or unresponsive black imaging unit. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open door A. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the imaging unit. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the imaging unit. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Close the door.
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32.40z | Replace unsupported black cartridge. | See Replacing the toner cartridge. |
32.60z | Replace unsupported black imaging unit. | See Replacing the imaging unit. |
33.40 | Non-Lexmark black cartridge, see User's Guide. | See Non‑Lexmark supply. |
33.60 | Non-Lexmark black imaging unit, see User's Guide. |
37.3 | Insufficient memory, some held jobs were deleted. | Touch Continue to clear the message and continue printing. |
38.1 | Memory full. | Try one or more of the following: - Touch Cancel job to clear the message.
- Print the document in several parts, or send it to another printer.
- Install more printer memory.
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39.1 | Complex page, some data may not have printed. | Try one or more of the following: - Touch Continue to clear the message and continue printing.
- Cancel the current print job.
- Install more printer memory.
- Reduce the complexity and size of the print job before sending it to print again.
- Reduce the number of pages in the print job.
- Reduce the number and size of any downloaded fonts.
- Delete any unnecessary fonts or macros from the print job.
- Reduce the number of graphics in the print job.
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42.xyK | Replace black cartridge, printer region mismatch. | See Replace cartridge, printer region mismatch. |
43.40z | Replace defective black cartridge. | See Replacing the toner cartridge. |
43.40y | Black cartridge problem. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open door A. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the imaging unit. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the cartridge from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the cartridge into the imaging unit. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the imaging unit. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Close the door.
If the problem persists, then replace the cartridge. |
55.1 | Error reading USB drive. Remove USB. | Remove the flash drive to continue. |
55.2 | Error reading USB hub. Remove hub. | Remove the USB hub to continue. |
61 | Defective disk. | Replace the defective storage drive. |
62 | Disk full. | Try one or more of the following: - Touch Continue to clear the message.
- Delete fonts, macros, and other data stored in the intelligent storage drive.
- Install an intelligent storage drive.
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63 | Format the disk. | Formatting now wipes all information from the storage drive. To format the disk, do the following: ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Touch Erase Intelligent Storage Drive, and then touch ERASE.
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71.01 | Fax Station Name not set up. Contact system administrator. | See Setting up the fax function using analog fax. |
71.02 | Fax Station Number not set up. Contact system administrator. |
71.03 | No analog phone line connected to modem, fax is disabled. | Check the connection and the line for a signal. For more information, see Setting up fax using a standard telephone line. |
71.06 | Unable to connect to HTTPS Fax Server. | Connection to HTTPS Fax Server is disconnected. Check the Internet connection of the printer. |
71.12 | Memory full, cannot print faxes. | Touch Print All to print as many of the faxes as have been saved. |
71.13 | Memory full. Cannot send faxes. | Try one or more of the following: - Continue and try sending the fax again.
- Scan the original document one page at a time, dial the fax number, and then scan the document.
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72.01 | E-mail SMTP server not set up. Contact system administrator. | Try either of the following: |
84.00, 84.01, 84.02, 84.09 | Imaging unit nearly low. | Touch Continue to clear the message. |
84.11, 84.12, 84.13, 84.19 | Imaging unit low. |
84.21, 84.22, 84.23, 84.29 | Imaging unit very low. |
84.31, 84.32, 84.33 | Replace imaging unit, recommended life exceeded. | See Replacing the imaging unit. |
84.41, 84.42, 84.43 | Replace imaging unit to continue printing. |
88.00, 88.09 | Cartridge nearly low. | Touch Continue to clear the message. |
88.10, 88.19 | Cartridge low. |
88.20, 88.29 | Cartridge very low. |
88.40, 88.48 | Replace cartridge, 0 pages remain. | See Replacing the toner cartridge. |
200.02, 200.05a, 200.05b, 200.05c, 200.05f, 200.05e, 200.12, 200.13, 200.15, 200.22, 200.23, 200.25, 200.91, 202.03, 202.13, 202.23, 202.93, 232.x5, 600.01, 600.02, 600.04, 600.05, 600.07, 600.07A, 600.07B, 600.07C, 600.08A, 600.08B, 600.08C, 600.08D, 600.09, 600.10, 600.11, 600.95, 611.02, 611.32, 611.33, 611.34, 611.35, 611.36, 611.37, 611.38, 621.01 | Paper jam, [jam header]. [xxx.yy] | See Paper jam in the standard tray. |
200.04, 200.14, 200.24, 202.05, 202.15, 202.25, 202.91 | Paper jam, [jam header]. [xxx.yy] | See Paper jam in the rear door. |
200.06, 200.06e | Paper jam, [jam header]. [xxx.yy] | See Paper jam in the multipurpose feeder. |
232.x3 | Paper jam, [jam header]. [xxx.yy] | See Paper jam in the duplex unit. |
242.26, 242.80, 242.81, 242.82, 242.83, 242.84, 242.85, 242.86, 600.06, 602.29, 662.23, 662.8x | Paper loading error, [jam header]. [xxx.yy] | See Paper jam in the optional tray. |
280.11, 280.13, 280.15, 680.20 | Scanner jam. [xxx.yy] | See Paper jam in the automatic document feeder. |