Step 1 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Load the tray with the correct paper type. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Do ghost images appear on prints? | Go to step 2. | The problem is solved. |
Step 2 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: - Make sure that the setting matches the paper loaded.
- You can also change the setting on the printer control panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Do ghost images appear on prints? | Go to step 3. | The problem is solved. |
Step 3 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Perform Color Adjust. From the control panel, navigate to: Settings > Print > Quality > Advanced Imaging > Color Adjust ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Do ghost images appear on prints? | Go to step 4. | The problem is solved. |
Step 4 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove, and then insert the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging kit. Doing so may affect the quality of future print jobs. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Do ghost images appear on prints? | Contact customer support. | The problem is solved. |