Lexmark XM7155
Affected Products:
Solution: Network Scan-to-PC
Issue Description:
When you create a Scan-to-PC profile or shortcut, the Resolution slide-bar control does not display the actual resolution in dots per inch (dpi).
Note: As of 2009, all Lexmark MFPs will show the dpi value.
Dots per inch values
The approximate Scan-to-PC resolutions from lowest to highest are as follows:
75 dpi
150 dpi
200 dpi
300 dpi
400 dpi
600 dpi
NOTE:
Actual output resolution differs by scanner machine or model type. For example, machine types 4036-304, 4036-305, and 4036-306 are 300 dpi optical scanners; however, these scanners will use interpolation in Text BW mode* to achieve 600 dpi.
*Black and white mode
Additional Explanation:
Scan resolution considerations are influenced by the following:
The actual optical resolution of the scanner.
File size restrictions in certain environments, e.g., scan-to-Email, FTP, or PC.
File size versus performance.
File size versus color, content type, and scan depth, e.g. Color-Photo-24bit.
X4500 (4036-304) MFP example: Setting versus actual output resolution
Scan to Email (75,150,200,300,400,600)
Scan to FTP (75,150,200,300,400,600)
Scan to PC (75,150,200,300,400,600)
Text BW (Black and White)
600
200,200,200,300,400,600
Photo Gray
75,150,150,300,400,400
Color
75,150,150,300,300,300
Still Need Help?
Have the following available when calling Lexmark Technical Support:
Printer model(s)
Printer serial number
If you need help locating your printer model and serial number,
.
LEGACY ID: SO4647
The general Scan to Network folder application information is found here.
This article shows the additional information required to escalate Scan to Network issues.