Lexmark MS631
Double and shingled paper feeds with non-lift plate trays.
The following are also observed:
Remove the stack of paper from the tray, fan the paper, reload it into the tray, and retest.
Utilize the MPF.
If the issue persists, search for more information related to this issue or contact support for further assistance.
LEGACY ID: SO8553
For reliable printing results, use these instructions to load paper properly.
Know which precautions to take and how to position the printer when you are adding optional trays.